Our own product

KovakPro Marine Engine and Boat Maintenance Management System

A KovakPro-based marine service and CRM platform built for service management, stock tracking, customized service PDFs and minimizing operational errors. It brings your boat fleet and customer processes together in one panel.

  • Cloud-based
  • Mobile-friendly
  • Tailored to your industry
  • Setup and training included

What's included

  • Service and Work Order Management Module
  • Stock and Spare Parts Tracking Module
  • Customizable Template Editor Module
  • Operational Error Minimization (Tasks) Module
  • Boat Fleet Management Module
  • Customer Management Module
  • Mobile & Tablet-Ready (PWA) Warehouse Module
  • Multi-Currency Finance Module
  • Central Search Engine Module
  • Integrated Calendar and Scheduling Module

In the marine industry, maintenance, technical service, parts procurement and inventory management are by nature highly dynamic and complex processes. For many years, running these operations with fragmented systems, Excel files or manual methods has meant that across the industry 70% of business processes are still handled manually, stock tracking errors reach up to 45%, and customer satisfaction suffers because of scattered data.

KovakPro is a next-generation, integrated marine service management software platform built specifically to solve these chronic problems at the root and fully digitize the traditional way the marine industry works.

Why KovakPro for the Marine Industry?

KovakPro brings engine, equipment and boat inventory together with service operations on a single enterprise platform, maximizing your business's operational efficiency. Tested against real-time industry scenarios and the toughest conditions, our system gives your business these concrete advantages:

  • 67% Faster Service Process: Opening a service job or looking up a fault history, which takes minutes in traditional systems, drops to 1 second with a single click in KovakPro.

  • 60% Fewer Stock Errors: Advanced stock and shelf tracking algorithms show in real time which part is in which warehouse or on which shelf.

  • 28% Savings on Operating Costs: Because each device's past service reports and parts replacement history are listed transparently, unnecessary part replacements are avoided.

  • 100% Digital Archive and Secure Cloud Infrastructure: All service forms, customer data and financial statements are stored in a secure, cloud-based data structure, cutting the risk of lost documents to zero.

KovakPro Modules That Perfect Your Operation

KovakPro manages every department a marine technical service business could need with fully integrated modules:

PWA Technology and Field Management (Mobile Warehouse)

Thanks to its Progressive Web App (PWA) foundation, KovakPro works just like a mobile app on phones, tablets and computers. This technology makes field teams' work easier and lets the system treat each field vehicle as a "mobile warehouse." Spare parts transferred to a vehicle before a service call are tracked in real time, completely eliminating uncertainty about parts in the field.

Smart Service Requests and Task Module

Customer, boat and device information stay fully in sync. When a service request is opened, the system routes it automatically to prevent mismatches. Tasks assigned to staff are tracked step by step; because staff can't move on to the next task without completing the current one, the margin for operational error approaches zero.

Advanced Boat Inventory and Equipment Tree

An "Equipment Tree" is created for every boat registered in the system. Every piece of equipment on board, from the main engines to auxiliary systems, is recorded with its serial number, model and running hours. Before even reaching the boat, the field team can instantly see what hardware they'll be working on and the root causes of the device's past faults.

Drag-and-Drop Template Editor and Digital Signature

You can create dynamic PDF forms for your technical service operations that match your corporate identity. With double-curly-brace variables, the system pulls device and customer information into the form automatically. When the service is complete, digital signatures are collected on site from both the customer and the technician, and the service form is instantly made official and archived.

Multi-Currency Finance and Detailed Reporting

KovakPro has an advanced financial statement panel that works fully with TRY, EUR, USD and GBP. You can break down your total revenue by labor and parts cost and, with "Staff Earnings Analysis," automatically calculate your employees' workload and performance, putting an end to month-end chaos.

Join the Digital Transformation Today

Around the world, companies that use digital management systems and CRM platforms are seeing productivity gains of up to 26.4% and a 21% rise in customer satisfaction. Take your business into the future with KovakPro, trusted by leading names in the industry such as West Marine, Torpido Makina, Torpido Endüstriyel Güç Sistemleri and Canmar Mühendislik.

Get in touch to discover data-driven strategic management and run your operations from a single hub.

Frequently asked questions

If anything is unclear, just reach out to us directly.

Can't find your answer? Write to us — on weekdays we usually reply the same day.

Which businesses is Marine CRM right for?

It's built for service- and operations-heavy businesses, and is ideal for teams in the marine, boat and marina industries that want to manage service, stock and customer processes on a single platform.

Can the service PDFs be customized?

Yes. Service and work order PDF templates are customized to your brand identity and workflow, and reports are generated automatically.

What does stock management cover?

It covers real-time tracking of spare parts and material stock, low-stock alerts, and stock deductions integrated with service records.

Can it be used on mobile devices?

Yes. As a PWA, KovakPro runs smoothly on phones and tablets, and your field team accesses the same data.

Can our existing data be migrated?

Yes. Your existing service, stock and customer data is analyzed and migrated to the platform, and we provide support throughout the transition.

How is marine inventory managed?

An Equipment Tree is created for every boat registered in the system; all equipment, from the main engines to auxiliary systems, is recorded with its serial number, model and running hours.

How are field teams and vehicles managed in the system?

KovakPro treats each field vehicle as a mobile warehouse, so before heading out on a service call, teams can transfer the spare parts they need to the vehicle and track them in real time.

Does it handle financial processes and currency tracking?

Yes. The system works fully with TRY, EUR, USD and GBP, and breaks down your revenue by labor and parts cost to give you a profitability analysis per service job.

Can we track staff performance and earnings?

Yes. With the Earnings Analysis feature, the system automatically calculates each staff member's workload and the revenue contribution of the jobs they were assigned and completed.

Can recurring faults be tracked?

Yes. All past work on the same device or engine is listed automatically, so the service team can spot recurring faults instantly and address the root cause.

Is there a system for preventing operational errors?

Yes. With the Tasks Module, staff are assigned tasks in sequence; because they can't move on to the next step without completing the current task, the margin for error in your processes is minimized.

Can customers sign the service form on site?

Yes. When the service is complete, both the technician and the customer sign the form created in the template editor digitally, on site, and the report is made official instantly.

How can we quickly find the data we're looking for?

With the central search engine and Quick Go feature, you can reach customer, boat, stock or service request data from a single search bar in seconds, without digging through complex menus.

How are scheduled maintenance and sea trials tracked?

With the Integrated Calendar Module, all sea trials, periodic maintenance and fault call-outs are scheduled in daily, weekly and monthly views, and team workload is tracked in real time.

Does stock get mixed up for services awaiting approval?

No. If a spare part has been used on a service job that hasn't been approved yet, the system automatically shows that item as reserved, preventing stock errors and incorrect stock withdrawals.

KovakPro Marine Service Management Software | Kovak Yazılım